Store Policies
SHIPPING & RETURNS
We are a small company and we make each product to order so we can reduce waste and make sure the quality is consistent. Please allow up to 14 days for order fulfillment and shipping, unless otherwise noted.
We offer free returns on damaged or defective items within 30 days of purchase. Items must be unworn and unwashed. Order the wrong size? We'll exchange it for the proper size and you'll only need to pay for shipping.
If you have any questions or issues with your order, please contact us here or send us an email at hi@cuttheVS.com.
PRIVACY & SAFETY
SECTION 1 - WHAT HAPPENS WITH YOUR INFORMATION?
When you choose to purchase something through our site, as part of the buying and selling process you give us information such as your name, address and email address. When you browse the store we also automatically receive your computer’s internet protocol (IP) address that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, upcoming events and other updates.
SECTION 2 - CONSENT
Your consent is important to us. When you directly give us your information like name, address and credit card information to make a purchase, we use that information for that sole purpose alone. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly or provide you an opportunity to say no. If you change your mind or want to opt-out for any reason please email us at hi@cuttheVS.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law or you violate our Terms of Service.
SECTION 4 - STORAGE
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - CHANGES TO THIS PRIVACY POLICY
We’re always looking for ways to better secure your personal information and rights to privacy. If we make updates to the privacy policies of this site we will alert you here. Please check back frequently as your consent is important to us. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.